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FAQ


We are always eager to help. Please read our FAQ, but if you can’t find an answer to your question just get in touch. We’ll respond within 24 hours or less. 

What is a Cable Chomp?

A Cable Chomp is a small animal accessory that reinforces all of your charging cables by clipping around them to prevent breakage.

Do you ship worldwide?

Yes.

What are my payment options?

We accept payments via PayPal, MasterCard, Visa and American Express.

How do I clip the Cable Chomp onto my charger?

Can I return or exchange an item?

In the case that your Cable Critter is defective (meaning imperfect or faulty), please contact us within 24 hours of receiving the product. For all other returns, the product must not be opened or altered in any form. To return an unopened, or defective product, please visit our contact page and include your name, email, order number, and a brief explanation. 

What should I do if I entered the wrong shipping address?

We are unable to make changes once an order has already been shipped, so please contact us immediately if you entered the wrong shipping details.

Unanswered questions? 

Contact us at info@officialcritters.com